From intelligent automation to predictive data analytics, technology is helping firms increase efficiency, reduce operational risk, control costs, and achieve scalability, while adapting to new workplace dynamics.

The asset management back-office services sector has undergone significant technological change in recent years. Tech ecosystems are becoming increasingly automated, requiring only human oversight.

With the ascension of generative AI, we are on the cusp of artificial intelligence and machine learning (AI and ML)-based solutions further disrupting long-established practices.

New intelligent technologies will banish many of the repetitive oversight tasks that have characterized middle- and back-office roles. They could also help attract a younger generation of skilled employees keen to leverage their knowledge in a more meaningful way.

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