Fund accounting and liquidity are two salient operational topics among market participants in the ETF market. Among fund issuers, these topics are considered not only priority areas for their businesses – but also as key areas for improvement. The results of our survey also show the importance to them of the transfer agency function.
Fortunately, fund administrators appear to be aligned with these topics, as our results show administrators are looking to make improvements in these areas.
As ETFs have grown exponentially over the past decade – and will be boosted still more by the advent of active ETFs – our survey gives pointers to where operational resources need to be placed and also highlight the importance to fund issuers that their service partners can offer a broad geographical coverage as ETFs expand throughout the world.