executive director, head of sales & relationship management, global custody institutional clients
Next to the increased complexity in the banking business due to changes in regulations (account segregation, tax etc), we are also facing an increase in clients’ demand regarding investment reporting. In the sector of private and institutional services, there is a clear increase in professionalism. Thus, clients are asking for more complex and more detailed reporting figures and simulations. Another challenge is the reporting of investments like hedge funds and private equity. Receiving underlying information is an obvious challenge in the whole industry.