September 2008

CUSTODY 2008: RBC Dexia Directory

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RBC Dexia Investor Services
71 Queen Victoria Street, 4th Floor, London EC4V 4DE, UK
Tel: +44 (0)20 7329 6677

Country of origin: United Kingdom
Operating in Europe: RBC Dexia Investor Services established January 2006 (RBC Global Services and Dexia Fund Services present in Europe since 1986 and 1959 respectively).

Senior executives:
Tony Johnson (London)   Global Head, Sales and Relationship Management
Simon Shapland (Luxembourg)   Head, Sales and Relationship Management, Europe

Business Split: Custody represents 66% of wider organisation revenues (includes shareholder services and funds custody).
Parent’s other main business lines:
                       Pension administration (12%)
                       Financial Institutions (14%)
                       Insurance (7%)

European subcustody arrangements:
AUT    Bank Austria Creditanstalt AG
BEL    ING Belgium s.a.; Dexia Banque, Bruxelles
BUL    UniCredit Bulbank
CRO   Bank Austria Creditanstalt A.G.
CYP    HSBC Bank plc
CZE    UniCredit Bank Czech Republic a.s.
DEN   Nordea Bank Danmark A/S; Danske Bank A/S, Copenhagen
EST    AS Hansabank
FIN      Svenska Handelsbanken; Nordea Bank Finland Plc
FRA    RBC Dexia Investor Services Bank France
            BNP Paribas S.A.
GER   Deutsche Bank/Bankhaus Metzler Frankfurt
GRE   HSBC Bank Plc Greece
HUN   UniCredit Bank Hungary Zrt.
ISL      Glitnir Banki hf.
IRL      RBC Dexia Investor Services Trust
            Citco Bank Nederland NV, Dublin Branch
            Bank of Ireland Securities Services
ITA      RBC Dexia Investor Services Bank; Banca Popolare Italiana
            BNP Paribas S.A.; Capitalia
            Intesa Sanpaolo S.p.A.; Rasbank
LAT     AS Hansabank
LTU    AS Hansabank
LUX    ING Belgium s.a.; Dexia BIL; Banque Centrale du Luxembourg
POL    Polska Kasa Opieki S.A.; HSBC Bank Polska SA
POR   BNP Paribas Securities Services
ROM   UniCredit Tiriac Bank S.A.
SVK    UniCredit Bank Slovakia a.s.
SLO    Bank Austria Creditanstalt A.G.
SPA    RBC Dexia Investor Services España; Santander Investment S.A.
SWE   Skandinaviska Enskilda Banken; Svenska Handelsbanken
SWI     AIG Private Bank Zürich; Bank Julius Baer; Credit Suisse; Postfinance
UK      RBC Dexia Investor Services Trust; Deutsche Bank A.G.; BNY Mellon;
HSBC Bank Plc

Domestic markets that are strategically important in the near future
RBC Dexia has both an offshore and onshore strategy. With respect to offshore markets, Luxembourg and Dublin are key manufacturing centres while UK, Germany, Italy and Switzerland are our most important markets. Our most important onshore markets are UK, France and Spain.

Services offered in addition to Custody
                       Securities lending
                       Equity finance
                       Cash management
                       Collateral management
                       Tax reclamation
                       Performance attribution
                       Proxy voting
                       Compliance monitoring
                       Fund admin services
                       Transfer agency
                       Distribution support
                       Transition management
                       Others: FX

Products/services showing the greatest increase in demand in past twelve months:
As institutional investment managers seek to generate alpha, they are pursuing alternative asset strategies, as well as outsourcing back and middle office functions. Clients are continuing to demand more risk-adjusted potential through securities lending as well as the addition of complex and multi-asset trading strategies, 130/30 funds and OTC derivatives.

Products and services for development over the next twelve months:
RBC Dexia is continuing to develop solutions that address the growing convergence of traditional and alternative asset classes in institutional portfolios, including analytics and extending to middle-office and back-office reporting capabilities. In addition, we are enhancing our core platforms and services.

©2008 Funds Europe

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