European Administrator of the Year

Business wins for Aegon and New Star caught the judges’ eyes. RBC Dexia Investor Services offers clients a unique value proposition – the geographic reach and product breadth of a global player together with the client service quality of a local provider.

RBC Dexia combines efficient, automated processes with local servicing capabilities. The firm supports clients with end-to-end solutions and an integrated platform designed to improve operational efficiency and minimise operational risk, while enhancing performance and helping manage costs. Its flexible systems and technology can quickly adapt to clients’ evolving needs.

RBC Dexia pioneered transfer agency for retail distribution in various jurisdictions throughout Europe and Asia. This represents more than 180 fund company clients. The firm has a proven scaleable operation with an annual transaction output of 11.7m and it supports more than 6.4m client accounts.

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Also shortlisted ... 

Société Générale Securities Services (special commendation)
The last twelve months have seen SGSS fund administration and asset servicing become a business line in its own right – one of seven in the SGSS organisation. The new functional positioning of the business expresses a desire to reinforce and strengthen the international development of SGSS. At the end of June 2008, the firm managed the administration of more than 5,255 funds, handled $780bn (€609.9bn) in assets under administration and calculated more than 750,000 net asset values.

JPMorgan Worldwide Securities Services
JPMorgan was noted for its ability to carry out valuations. One judge commented that JPM is ahead of the field in this important area. JPMorgan strives to differentiate itself by offering fully integrated administrative services that encompass all aspects of fund administration: custody; trustee and fiduciary services; fund accounting and administration; collateral management; compliance; monitoring; performance and investment analytics; transfer agency; and paying services.